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Author Topic: Account switching  (Read 1554 times)

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Nedush

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Account switching
« on: April 02, 2019, 12:40:25 am »
Is there anything you could do to help with switching game accounts?

With the characters split across several accounts, after having 2 chars online and attempting to switch to another character I'm getting to char selection screen and then disconnected on login attempt. This takes several minutes.
[Just read the petition sticky, seems this is in the wrong area.]

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GM-Bubbles

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Re: Account switching
« Reply #1 on: April 02, 2019, 04:17:47 am »
Hello Mr. Nedush!
Sorry about the issue.

The accounts at the character select screen count as accounts online so if there are 2 accounts at character select, it won't let you log a "third". I know it can suck :(

Hopefully I understood the issue - if not, please let me know.

BTW, great to see you!
Work like you don't need the money
Love like you've never been hurt
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Make every day count

Reaver

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Re: Account switching
« Reply #2 on: April 02, 2019, 07:37:09 am »
This may be related to our systematic-enforcement of the 2-box limit.  To help us evaluate whether or not we need to adjust anything, can you provide some related info?
  • How frequently do you encounter this?
  • How painful is it to your playing experience?
  • Anything else you feel is relevant

Nedush

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Re: Account switching
« Reply #3 on: April 02, 2019, 11:34:15 am »
Hi, thanks for looking into it. It happens when having the client open twice at a time.

Like:
- having 2 chars online
- logging one out
- closing this client
- starting the client again
- logging in to a different game account
- server select, char select
- after char selection this account gets disconnected

It stays like this for minutes. I seemed to have more luck when shutting down both clients fully but this is not reliably successful.

You can consider it low priority since i seem to be the only one facing this. Though, it messes up the strategy of having a porter on a separate account quite a bit  ;)


Eldarian

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Re: Account switching
« Reply #4 on: April 02, 2019, 07:39:01 pm »
i have a feeling you may have encountered this while shifting between 4+ accounts

Nedush

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Re: Account switching
« Reply #5 on: April 04, 2019, 10:06:04 am »
Yes it seems to work alright with only 3 accounts.

 

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