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Author Topic: Is there a support area where I can get help/advice  (Read 62 times)

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shadowfall

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Is there a support area where I can get help/advice
« on: September 13, 2019, 09:10:07 pm »
I do not consider this a bug but I'm having a few minor issues that I am not sure how to fix but I cant find a better section to post this.

I went through the installation steps, including the patching from the discord.
when I tried to launch the game, it was unplayable because of the resolution size that it defaulted to.
I also had a bunch of ini files that seemed player specific (meaning someone else's characters).  I finally decided to try removing *all* the ini fles (I moved them to a separate folder so that if necessary, I could restore them) and the game was playable but it did give me some weird text responses at certain stages of launching the game.

It is playable, but I log into the game and no one is on the server except me.   The list of servers displays some odd characters and names, but the closest thing I could find - well, I'll try attaching some screenshots to show some examples.

So I guess im asking two things - does anyone know what I need to do for the weird texts (I can live with them so far so if there is not good solution I'm okay) and more importantly, am I on the right server or not?

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Eldarian

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Re: Is there a support area where I can get help/advice
« Reply #1 on: September 17, 2019, 01:09:48 pm »
this is a local windows issue. I am not sure where to fix

shadowfall

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Re: Is there a support area where I can get help/advice
« Reply #2 on: September 17, 2019, 03:02:03 pm »
Okay, but does the server name look like the correct one?
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Eldarian

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Re: Is there a support area where I can get help/advice
« Reply #3 on: September 18, 2019, 12:31:22 pm »
yes

 

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